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Support

We're here to help! If you have questions, need assistance, or want to provide feedback about Needl, please don't hesitate to reach out to us.

Frequently Asked Questions

Before contacting us, you might find the answer to your question below:

How do I grant Needl access to my music library?

When you first open Needl, iOS will prompt you to grant access to your media library. You can also manage this permission later in Settings > Needl > Media & Apple Music.

What iOS version do I need?

Needl requires iOS 17.6 or later to run.

Does Needl collect my data?

No, Needl does not collect, transmit, or store any of your personal information or music library data. Everything stays on your device. For more details, please see our Privacy Policy.

How do I report a bug or suggest a feature?

We'd love to hear from you! Please email us at needl.support@roncarter.co.uk with your feedback, bug reports, or feature suggestions.

Still Need Help?

If you couldn't find what you're looking for, please reach out to us directly. We're committed to providing excellent support and will respond to your inquiry as soon as possible.